---
title: "Manage split configuration profiles in your Customer Area"
description: "Learn how you can view, change, and delete the conditions and instructions in split configuration profiles in your Customer Area."
url: "https://docs.adyen.com/platforms/automatic-split-configuration/manage-split-configurations/customer-area"
source_url: "https://docs.adyen.com/platforms/automatic-split-configuration/manage-split-configurations/customer-area.md"
canonical: "https://docs.adyen.com/platforms/automatic-split-configuration/manage-split-configurations/customer-area"
last_modified: "2026-06-01T15:33:15+02:00"
language: "en"
---

# Manage split configuration profiles in your Customer Area

Learn how you can view, change, and delete the conditions and instructions in split configuration profiles in your Customer Area.

[View source](/platforms/automatic-split-configuration/manage-split-configurations/customer-area.md)

In your Customer Area, you can view and modify the following details of a split configuration profile:

* View a list of all your split configuration profiles and the details of each profile.
* [Add a rule](#create-rule) to or [remove a rule](#delete-rule) from a profile.
* Change the [conditions](#update-condition) or [split instructions](#update-split-logic) of a rule.
* [Delete a profile](#delete-profile).

## Requirements

Take into account the following requirements, limitations, and preparations for managing split configuration profiles.

| Requirement                                    | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| ---------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Integration type**                           | You must have a [platform model](/platforms) integration on Adyen for Platforms.                                                                                                                                                                                                                                                                                                                                                                                                                    |
| **[Customer Area roles](/account/user-roles)** | You must have the following role:- **Manage new split configuration settings**                                                                                                                                                                                                                                                                                                                                                                                                                      |
| **Limitations**                                | You can only [update the profile description](/platforms/automatic-split-configuration/manage-split-configurations/api/#update-description) using the [Management API](/platforms/automatic-split-configuration/manage-split-configurations/api). You can only [update the card region condition](/platforms/automatic-split-configuration/manage-split-configurations/api/#update-condition) using the [Management API](/platforms/automatic-split-configuration/manage-split-configurations/api). |

## View all profiles

1. In your [Customer Area](https://ca-test.adyen.com/), switch to your merchant account.
2. Go to **Platform** > **New split configuration**.\
   All the profiles configured for the merchant account are listed on the **Split configuration profiles** page.

On the **Split configuration profiles** page, you can view:

* The number of stores that use the profile.
* The date when the profile was last updated.
* The ID of the profile.

## View profile details

1. In your [Customer Area](https://ca-test.adyen.com/), switch to your merchant account.
2. Go to **Platform** > **New split configuration**.\
   All the profiles configured for the merchant account are listed on the **Split configuration profiles** page.
3. Select or search for the profile whose details you want to view.\
   You can use the search bar or the filters on the page to refine your results.

On the overview page of the profile, you can:

* View all the rules in the profile.
* View the details of the rules and split instructions of the profile.
* Configure what information you want to display in the dynamic table by selecting the settings icon **icon.

## Add a rule

You can define new rules to automatically split transactions, even after the split configuration profile has been created and applied to a store.

To add a rule to an existing split configuration profile:

1. In your [Customer Area](https://ca-test.adyen.com/), switch to the appropriate merchant account.

2. Go to **Platform** > **New split configuration**.

3. Select the split configuration profile to which you want to add a new rule.

4. Select **Add rule**.

5. Choose the payment conditions from the dropdown lists.

   | Condition               | Description                                                                                                                                                                                                                                                                                                                                   | Possible values                                                                                                                                                                           |
   | ----------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Shopper interaction** | Apply the split logic to transactions made through a specific sales channel, or all channels.                                                                                                                                                                                                                                                 | * **Any**
   * **Ecommerce**
   * **POS**
   * **Moto**
   * **ContAuth**                                                                                                                             |
   | **Payment method**      | Apply the split logic to transactions made through a specific payment method, or all payment methods associated with the store. You can differentiate between [payment method variants](/development-resources/paymentmethodvariant/), for example, configure different instructions for **Apple Pay - Mastercard** and **Apple Pay - Visa**. | See the list of [supported payment methods](/platforms/payment-methods#supported-payment-methods) and [payment method variants](/development-resources/paymentmethodvariant/).            |
   | **Funding source**      | Apply the split logic to payments initiated with a specific card type, or all card types. For wallet payment methods, this refers to the type of the linked card.                                                                                                                                                                             | - **Any**
   - **Credit**
   - **Debit**
   - **Prepaid**
   - **Deferred debit**
   - **Charged**                                                                                                       |
   | **Currency**            | Apply the split logic to transactions made in a specific currency, or any currency.                                                                                                                                                                                                                                                           | See the list of supported currencies for our [supported payment methods](/platforms/payment-methods#supported-payment-methods) on their specific [payment method page](/payment-methods). |

6. Select **Continue**.

7. Configure the split logic (a collection of split instructions) to apply to all transactions that meet the conditions you defined in the previous step.

   | Split instruction                             | Description                                                                                                                                                                     | Possible values                                                                                                                                                         |
   | --------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Platform commission**                       | Define the amount to book to your liable balance account as your platform's commission.                                                                                         | * **Fixed fee**: a fixed amount specified in [minor units](/development-resources/currency-codes)
   * **Variable fee**: a percentage of the payment                       |
   | **Additional platform commission** (optional) | You can define an additional commission that is booked to a balance account specified in the **Balance account code** field, instead of your platform's liable balance account. | - **Additional fixed fee**: a fixed amount specified in [minor units](/development-resources/currency-codes)
   - **Additional variable fee**: a percentage of the payment |
   | **Deduct payment fees**                       | Select the balance account to which you want to book the [transaction fees](/platforms/online-payments/transaction-fees) incurred by the payment.                               | * Your liable balance account
   * Your user's balance account                                                                                                             |
   | **Add surcharges**                            | Select the balance account to which you want to book the surcharges.                                                                                                            | - Your liable balance account
   - Your user's balance account                                                                                                             |
   | **Deduct chargeback**                         | Select the balance account to which you want to book a potential chargeback.                                                                                                    | * Your liable balance account
   * Your user's balance account
   * Book chargeback according to the split ratio of the original payment                                      |
   | **Add tips**                                  | Select the balance account to which you want to book potential gratuities.                                                                                                      | - Your liable balance account
   - Your user's balance account                                                                                                             |

8. Select **Preview** and review the summary of the split logic and rule.

9. Select **Save**.

The new rule is added to the split configuration profile.

## Change the conditions

For each rule in your split configuration profile, you can update the conditions that determine whether to split a payment. For more information on these conditions, see [Rule conditions](/platforms/automatic-split-configuration#conditions).

To change the conditions of a rule in a split configuration profile:

1. In your [Customer Area](https://ca-test.adyen.com/), switch to the appropriate merchant account.

2. Go to **Platform** > **New split configuration**.

3. Select the split configuration profile that includes the conditions you want to change.

4. In the **Actions** column of the rule, select **Edit rule**.

5. Set the new payment conditions for the split configuration profile.\
   The split instructions of the rule will apply to all payments that meet all the conditions you set here.

   | Condition               | Description                                                                                                                                                                                                                                                                                                                                   | Possible values                                                                                                                                                                           |
   | ----------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Shopper interaction** | Apply the split logic to transactions made through a specific sales channel, or all channels.                                                                                                                                                                                                                                                 | * **Any**
   * **Ecommerce**
   * **POS**
   * **Moto**
   * **ContAuth**                                                                                                                             |
   | **Payment method**      | Apply the split logic to transactions made through a specific payment method, or all payment methods associated with the store. You can differentiate between [payment method variants](/development-resources/paymentmethodvariant/), for example, configure different instructions for **Apple Pay - Mastercard** and **Apple Pay - Visa**. | See the list of [supported payment methods](/platforms/payment-methods#supported-payment-methods) and [payment method variants](/development-resources/paymentmethodvariant/).            |
   | **Funding source**      | Apply the split logic to payments initiated with a specific card type, or all card types. For wallet payment methods, this refers to the type of the linked card.                                                                                                                                                                             | - **Any**
   - **Credit**
   - **Debit**
   - **Prepaid**
   - **Deferred debit**
   - **Charged**                                                                                                       |
   | **Currency**            | Apply the split logic to transactions made in a specific currency, or any currency.                                                                                                                                                                                                                                                           | See the list of supported currencies for our [supported payment methods](/platforms/payment-methods#supported-payment-methods) on their specific [payment method page](/payment-methods). |

6. Select **Preview**.

7. Review the summary of the rule.

8. Select **Save changes**.

All subsequent transactions will be evaluated based on the new rule conditions.

## Change the split logic

You can change the way we split a transaction between the balance accounts of your platform by modifying the [split logic](/platforms/automatic-split-configuration#split-logic) of the rule.

To change the split logic applied to transactions:

1. In your [Customer Area](https://ca-test.adyen.com/), switch to the appropriate merchant account.

2. Go to **Platform** > **New split configuration**.

3. Select the split configuration profile whose rule you want to change.

4. In the **Actions** column of the rule, select **Edit logic**.

5. Configure the new split logic to apply to all transactions that meet the rule conditions.

   | Split instruction                             | Description                                                                                                                                                                     | Possible values                                                                                                                                                         |
   | --------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Platform commission**                       | Define the amount to book to your liable balance account as your platform's commission.                                                                                         | * **Fixed fee**: a fixed amount specified in [minor units](/development-resources/currency-codes)
   * **Variable fee**: a percentage of the payment                       |
   | **Additional platform commission** (optional) | You can define an additional commission that is booked to a balance account specified in the **Balance account code** field, instead of your platform's liable balance account. | - **Additional fixed fee**: a fixed amount specified in [minor units](/development-resources/currency-codes)
   - **Additional variable fee**: a percentage of the payment |
   | **Deduct payment fees**                       | Select the balance account to which you want to book the [transaction fees](/platforms/online-payments/transaction-fees) incurred by the payment.                               | * Your liable balance account
   * Your user's balance account                                                                                                             |
   | **Add surcharges**                            | Select the balance account to which you want to book the surcharges.                                                                                                            | - Your liable balance account
   - Your user's balance account                                                                                                             |
   | **Deduct chargeback**                         | Select the balance account to which you want to book a potential chargeback.                                                                                                    | * Your liable balance account
   * Your user's balance account
   * Book chargeback according to the split ratio of the original payment                                      |
   | **Add tips**                                  | Select the balance account to which you want to book potential gratuities.                                                                                                      | - Your liable balance account
   - Your user's balance account                                                                                                             |

6. Select **Preview**.

7. Review the summary of the split logic.

8. Select **Save changes**.

All subsequent transactions and associated fees will be booked according to the new split logic.

## Remove a rule

All split configuration profiles must contain at least one rule. Therefore, deleting the only rule in the profile is not possible. If you want to remove a rule but keep the profile, make sure the profile contains at least one other rule. Otherwise, [delete the entire profile](#delete-profile).

To remove a rule from a split configuration profile:

1. In your [Customer Area](https://ca-test.adyen.com/), switch to the appropriate merchant account.
2. Go to **Platform** > **New split configuration**.
3. Select the split configuration profile from which you want to delete a rule.
4. In the **Actions** column of the rule, select **Remove**.

## Delete a profile

To delete a split configuration profile:

1. In your [Customer Area](https://ca-test.adyen.com/), switch to the appropriate merchant account.
2. Go to **Platform** > **New split configuration**.
3. Select the profile you want to delete.
4. Select the delete icon **next to the name of the profile.

## See also

* [Split online payments](/platforms/online-payments/split-transactions)
* [Split in-person payments](/platforms/in-person-payments/split-transactions)
