---
title: "Payment notifications in NetSuite"
url: "https://docs.adyen.com/plugins/netsuite/payment-notifications-in-netsuite"
source_url: "https://docs.adyen.com/plugins/netsuite/payment-notifications-in-netsuite.md"
canonical: "https://docs.adyen.com/plugins/netsuite/payment-notifications-in-netsuite"
last_modified: "2023-05-12T10:49:00+02:00"
language: "en"
---

# Payment notifications in NetSuite

[View source](/plugins/netsuite/payment-notifications-in-netsuite.md)

## View notifications

Adyen sends you webhooks (notifications in NetSuite) indicating the transaction confirmation or another change of the transaction status. For example, a NetSuite [sales order](/plugins/netsuite/#netsuite-glossary) may have been given an approved='true' status on the authorization request. However, this status may be revoked in the future. In both cases, a corresponding notification is sent out.

To see these notifications in NetSuite:

* Go to **Transactions** > **Management** > **View Gateway Asynchronous Notifications**.

After that, the **Notifications Log** page is shown. Note that every transaction may have one or more entries in this table.

All received notifications appear in the **Notifications Log** immediately on receipt. There is no lag between the time of receipt by NetSuite and the time it shows in the log.

## Bundle asynchronous notifications

To view the asynchronous **Adyen Payments Bundle for NetSuite**:

1. Log in to your NetSuite Customer Center.
2. Go to **Transactions** > **Management** > **View Gateway Asynchronous Notifications**.

Every notification received by Adyen instantly appears in this log. You may see multiple entries for a single transaction if you have multiple **Payment Processing Profiles**.

## Chargeback notifications

If a shopper initiated a chargeback or when a chargeback is reversed, Adyen sends you a corresponding notification. In this case, the Adyen Payment Processing plug-in creates the necessary NetSuite chargeback records to enter them in the **Chargeback Notifications** area. 

To view the chargeback notifications:

1. Log in to your NetSuite Customer Center.
2. Go to **Transactions** > **Management** > **View chargeback notifications**.
3. Select **View** to get the details of the chargeback event.
