---
title: "Order status lifecycle"
description: "Learn about order statuses in Salesforce Commerce Cloud and Order Management System."
url: "https://docs.adyen.com/plugins/salesforce-order-management-system/order-status-lifecycle"
source_url: "https://docs.adyen.com/plugins/salesforce-order-management-system/order-status-lifecycle.md"
canonical: "https://docs.adyen.com/plugins/salesforce-order-management-system/order-status-lifecycle"
last_modified: "2023-10-13T15:48:00+02:00"
language: "en"
---

# Order status lifecycle

Learn about order statuses in Salesforce Commerce Cloud and Order Management System.

[View source](/plugins/salesforce-order-management-system/order-status-lifecycle.md)

Use the diagram to learn about order statuses, troubleshoot, and test the synchronization between [Salesforce Commerce Cloud](/plugins/salesforce-commerce-cloud) (SFCC) and the [Order Management System](/plugins/salesforce-order-management-system) (OMS).

There are two payment flows available for different payment method types in SFCC and OMS:

* **SALE flow**: The payment is captured directly after authorisation.
* **AUTH flow**: Authorisation and capture are two different steps.

For alternative payment methods, such as local payment methods, both flows are available and you can configure them in your [Customer Area](https://ca-test.adyen.com/). Card payment methods follow the AUTH flow by default.

![](/user/pages/docs/05.plugins/07.salesforce-order-management-system/06.order-status-lifecycle/sfccorderstatuses.svg?decoding=auto\&fetchpriority=auto)

## See also

* [Salesforce Commerce Cloud](/plugins/salesforce-commerce-cloud)
* [Salesforce Order Management System](/plugins/salesforce-order-management-system)
