---
title: "Set up in-person payments"
description: "Configure SuiteCommerce InStore (SCIS) for processing point-of-sale (POS) payments with Adyen."
url: "https://docs.adyen.com/plugins/netsuite/set-up-point-of-sale"
source_url: "https://docs.adyen.com/plugins/netsuite/set-up-point-of-sale.md"
canonical: "https://docs.adyen.com/plugins/netsuite/set-up-point-of-sale"
last_modified: "2023-06-30T15:55:00+02:00"
language: "en"
---

# Set up in-person payments

Configure SuiteCommerce InStore (SCIS) for processing point-of-sale (POS) payments with Adyen.

[View source](/plugins/netsuite/set-up-point-of-sale.md)

## Requirements

* Install the [NetSuite Chargeback Workflow Bundle](/plugins/netsuite/set-up-netsuite-customer-center#step-1), and the [Adyen SuitePayments Bundle](/plugins/netsuite/set-up-netsuite-customer-center/#step-2-install-the-adyen-suitepayments-bundle).
* Make sure that your local network allows your POS app and payment terminal to connect to a network. For more information, refer to our [point-of-sale network recommendations](/point-of-sale/design-your-integration/network-and-connectivity/network-configuration).

Our SuiteCommerce InStore (SCIS) integration supports the following payment terminals: [e280](/point-of-sale/user-manuals/e280-user-manual), [e285](/point-of-sale/user-manuals/e285-user-manual), [M400](/point-of-sale/user-manuals/m400-user-manual), [P400 Plus](/point-of-sale/user-manuals/p400-plus-user-manual), [V400c](/point-of-sale/user-manuals/v400c-user-manual), and [V400m](/point-of-sale/user-manuals/v400m-user-manual).

## Step 1: Set up your Adyen Customer Area

We recommend creating a separate Adyen [merchant account](/account/account-structure) for your in-person payments processing. If you operate multiple physical stores, you can link these to one merchant account, using the `storeID` to identify the individual store location.

### Set up API credentials

For connecting your NetSuite back end to the Adyen Terminal API, you need to have API credentials. If you have several merchant accounts for your in-person payments processing, you can associate them to a single API credential.

1. Log in to the [Customer Area](https://ca-test.adyen.com/) with your company account.

2. Go to **Developers** > **API credentials**.

3. If you do not have an API credential yet, select **Add new credential**, and select **Webservice** as **User type**.\
   If you already have one, select this user from the **API credentials** list.

4. In the **Authentication** pane:

   1. In the **API key** section, select **Generate New API Key**.

      Securely store the API key in your system. You'll need this to create [a payment processing profile in NetSuite](#step-2-set-up-your-netsuite-customer-center), and won't be able to restore it later.

   2. From the **Basic Auth** section, note down the password.

      Securely store the basic authentication password in your system. You'll need this to create [a payment processing profile in NetSuite](#step-2-set-up-your-netsuite-customer-center), and won't be able to restore it later.

5. In the **Roles and Associated Accounts** pane, enable the following roles:

   * **API PCI Payments Role**

     To enable the API PCI payments role, contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other), and mention that you are using NetSuite.

   * **Merchant PAL Webservice Role**.

   * **Checkout webservice Role**

6. Associate the correct merchant accounts to the API credential.

7. Select **Save** at the bottom of the page.

The API key and the basic authentication password take effect after you save the configuration.

## Step 2: Set up your NetSuite Customer Center

To set up in-person payments processing in NetSuite:

1. [Enable shipping routes](#enable-shipping-routes).
2. [Create a SCIS payment method instance](#create-scis-payment-method-instance).
3. [Create a payment processing profile](#create-a-payment-processing-profile).
4. [Set up device IDs](#set-up-device-ids).

### Enable shipping routes

To set up multiple shipping routes for processing in-person payments:

1. Log in to your NetSuite Customer Center.
2. Go to **Setup** >  **Company** >  **Enable Features** >  **Transactions**.
3. Select **Shipping & Receiving** and enable **MULTIPLE SHIPPING ROUTES**.

### Create a SCIS payment method instance

To set up a separate payment method instance for the SCIS bundle:

1. In your NetSuite Customer Center, go to **Setup** >  **Accounting** >  **Accounting Lists** >  **New**.
2. Select **Payment method**.
3. Set **TYPE** to **EMV**.
4. Select the **DISPLAY IN WEBSITE** checkbox.
5. Go to **Commerce** > **InStore** > **Payment Methods** > **New**.
6. Select the **Payment method** you created above.

### Create a payment processing profile

Your in-person payments implementation needs its own payment processing profile. To create a payment processing profile:

1. In your NetSuite Customer Center, go to  **Setup** > **Accounting** > **Payment Processing Profiles** > **New**.

2. In the **Name column**, find **Adyen** and select **Add Profile**. This opens a page for editing the new profile.\
   Fill out the following fields:

   | Field                   | Description                                                                                                                           |
   | ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
   | WEBSITE                 | Select the SCIS website.                                                                                                              |
   | NAME                    | A unique name for this profile.                                                                                                       |
   | SUBSIDIARY              | The NetSuite subsidiary for this profile.                                                                                             |
   | SETTLEMENT CURRENCY     | The currency in which Adyen should pay out to your bank account.                                                                      |
   | CHARGE CURRENCIES       | The currencies that Adyen will process for this profile.                                                                              |
   | SETTLEMENT BANK ACCOUNT | The bank account that receives the payouts from Adyen.                                                                                |
   | TEST MODE               | Use Adyen test endpoints. If selected, this overrides the endpoint that you enter in the **PRODUCTION ENDPOINT DOMAIN PREFIX below**. |
   | INACTIVE                | Disable this payment processing profile.                                                                                              |

3. In the **Authentication Credentials** section, enter the username and basic authentication password that you set up in your [Customer Area](https://ca-test.adyen.com/) in [Step 1](#step-1-set-up-your-adyen-customer-area).

4. In the **Adyen SuitePayment Main Config** section, fill out the following fields:

   | Field                             | Description                                                                                                                                                                                                 |
   | --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | MERCHANT ACCOUNT ID               | The name of your Adyen merchant account for which the POS payments will be processed.                                                                                                                       |
   | PRODUCTION ENDPOINT DOMAIN PREFIX | The live URL prefix from your [Customer Area](https://ca-test.adyen.com/) > **Developers** > **API URLs**. Example: **https\://pos-payment-test**. This field is not used when you checked TEST MODE above. |
   | SHOPPER INTERACTION OVERRIDE      | Select: **POS**                                                                                                                                                                                             |

5. In the **Payment Information** section, select **Adyen EMV**.

6. In the **Gateway Request Types** section, check **AUTHORIZATIONS**, **CAPTURES**, **SALES**, and **REFUNDS**.

### Set up device IDs

Every payment terminal that you are using with Adyen needs to be registered in NetSuite:

1. In your NetSuite Customer Center, search for **SCIS payment device**.

2. Select **New SCIS Payment Device**.

3. In the **DEVICE ID** field, enter the unique terminal ID of your Adyen payment terminal.\
   You can find this in your  [Customer Area](https://ca-test.adyen.com/), under **In-person payments** >**Terminals**. 

   The unique terminal ID = **\[Device model]-\[Serial number]**, for example: **P400Plus-123456789**.

   You can also find the serial number on the terminal itself: select  **5** on the terminal, and then select **Confirm** **![](/images/6/9/3/7/8/6937831b6e8ba90eddeddde32c67f49162760228-confirm2x.png)**. This opens the quick info menu, and shows the serial number.

4. Under **SUPPORTED PAYMENT METHOD**, select **Adyen EMV**.

5. Select **Save** at the top-left corner of the page.

## Step 3: Set up webhooks

To inform NetSuite of payment status changes, Adyen uses webhooks, sent as HTTP callbacks to endpoints on your server. To receive webhooks, you need to enter in your Adyen Customer Area the postback URL for your payment processing profile in NetSuite:

1. Log in to your [Customer Area](https://ca-test.adyen.com/) and switch to your POS merchant account.

2. Go to **Developers** > **Webhooks**.

3. Select ****Webhook**.

4. In the row for the **Standard webhook**, select **Add**.

5. Configure General settings:

   | Setting                  | Description                                                                                                                                                                                                                                                           |
   | ------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Server configuration** | - **URL**: The **postback URL** from your POS payment processing profile. To find this, go to your POS payment processing profile in **View** mode, and then to the **Payment Information** section. - **Method**: **JSON**. - **Encryption Protocol**: **TLSv.1.2**. |
   | **Merchant accounts**    | Select which merchant accounts this webhook is for.                                                                                                                                                                                                                   |

6. Select **Save changes**.

## Step 4: Enter the postback URL in the Terminal API settings

1. Log in to your [Customer Area](https://ca-test.adyen.com/), and switch to your POS merchant account.

2. Go to **In-person payments** > **Terminal settings** > **Integrations**.

3. In the **Terminal API** section, select **Decrypted**.

4. Under **Event URLs**, select **Add new**.

5. Select the pencil icon **next to the field that appears.\
   The **Add URL** dialog opens.

6. Enter the details:

   * **URL**: **\["YOUR\_POSTBACK\_URL\_FROM\_NETSUITE"]**\
     Example: **\["https:\\/\\/system.netsuite.com\\/payments\\/postback?compid=TSTDRV1919617\&nlm ..."]**

   * **Public**: select this option if the specified URL is on a public network.

   * **Local**: select this option if the specified URL is on a Local Area Network.

7. Select **Add URL**.

8. Select **Save**.

9. Contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other) to toggle the **Enable Websockets** feature.

10. Make sure that the Terminal Settings are set for each device.

## See also

* [Network recommendations](/point-of-sale/design-your-integration/network-and-connectivity/network-configuration)
* [Set up the NetSuite Customer Center](/plugins/netsuite/set-up-netsuite-customer-center)
