---
title: "General error codes"
url: "https://docs.adyen.com/business-accounts/kyc-verification-codes/general-verification-errors"
source_url: "https://docs.adyen.com/business-accounts/kyc-verification-codes/general-verification-errors.md"
canonical: "https://docs.adyen.com/business-accounts/kyc-verification-codes/general-verification-errors"
last_modified: "2023-02-28T10:50:00+01:00"
language: "en"
---

# General error codes

[View source](/business-accounts/kyc-verification-codes/general-verification-errors.md)

You can use the general error codes to broadly identify the cause of an error. Adyen sends the general error codes and messages in the `verificationErrors` array. This array also usually contains corresponding [suberrors](/business-accounts/kyc-verification-codes/sub-errors).

## Requirements

If you have an [Adyen for Platforms](/adyen-for-platforms-model/) or [Adyen Issuing](/issuing) integration, there are no additional requirements, limitations, or preparations.

## Types of error codes

The range of error codes are divided into the types of check.

* **1\_1x**: [General issues](#general-errors)
* **1\_3x**-**1\_4x**: [Issues with the individual check](#individual-check)
* **1\_5x**: [Issues with the organization check](#organization-check)
* **1\_6x**: [Issues with the legal arrangement check](#legal-check)
* **1\_7x**: [Issues with the bank account check](#bank-check)
* **1\_8x**: [Issues with the proof of signatory check](#proof-of-signatory-check)
* **1\_9x**: [Issues with the business line check](#bl-check)
* **2\_8x**: [Issues with missing data](#missing-data)
* **2\_9x**: [Issues with missing contracts](#missing-contracts)
* **3\_1x**: [Issues with data review](#data-review)

## General issues

| General error code | Message                                                                         | Possible suberrors                                                     |   |
| ------------------ | ------------------------------------------------------------------------------- | ---------------------------------------------------------------------- | - |
| []()1\_10          | Information couldn't be verified                                                | [1\_1002](/business-accounts/kyc-verification-codes/sub-errors#1_1002) |   |
| []()1\_11          | Document didn't meet requirements                                               | [1\_1003](/business-accounts/kyc-verification-codes/sub-errors#1_1003) |   |
| []()1\_12          | Legal entity declined                                                           | [1\_1000](/business-accounts/kyc-verification-codes/sub-errors#1_1000) |   |
| []()1\_13          | Verification couldn't be completed                                              | [1\_1001](/business-accounts/kyc-verification-codes/sub-errors#1_1001) |   |
| []()1\_14          | Capability not allowed for type individual                                      |                                                                        |   |
| []()1\_15          | Capability not allowed due to legal entity's or associated individual's country |                                                                        |   |
| []()1\_16          | Capability not allowed for entity type                                          |                                                                        |   |

## Individual identity check

| General error code | Message                                                                  | Possible suberrors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |   |
| ------------------ | ------------------------------------------------------------------------ |   | - |
| []()1\_30          | Individual details couldn't be verified                                  | [1\_3000](/business-accounts/kyc-verification-codes/sub-errors#1_3000), [1\_3001](/business-accounts/kyc-verification-codes/sub-errors#1_3001), [1\_3002](/business-accounts/kyc-verification-codes/sub-errors#1_3002), [1\_3003](/business-accounts/kyc-verification-codes/sub-errors#1_3003), [1\_3004](/business-accounts/kyc-verification-codes/sub-errors#1_3004), [1\_3005](/business-accounts/kyc-verification-codes/sub-errors#1_3005), [1\_3006](/business-accounts/kyc-verification-codes/sub-errors#1_3006), [1\_3007](/business-accounts/kyc-verification-codes/sub-errors#1_3007), [1\_3057](/business-accounts/kyc-verification-codes/sub-errors#1_3057), [1\_3058](/business-accounts/kyc-verification-codes/sub-errors#1_3058), [1\_3062](/business-accounts/kyc-verification-codes/sub-errors#1_3062)                                                                                                                                                 |   |
| []()1\_31          | ID document is needed                                                    | [1\_3052](/business-accounts/kyc-verification-codes/sub-errors#1_3052)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_32          | ID document couldn't be processed                                        | [1\_3012](/business-accounts/kyc-verification-codes/sub-errors#1_3012)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_33          | ID document didn't meet requirements                                     | [1\_3009](/business-accounts/kyc-verification-codes/sub-errors#1_3009), [1\_3013](/business-accounts/kyc-verification-codes/sub-errors#1_3013), [1\_3015](/business-accounts/kyc-verification-codes/sub-errors#1_3015), [1\_3019](/business-accounts/kyc-verification-codes/sub-errors#1_3019), [1\_3020](/business-accounts/kyc-verification-codes/sub-errors#1_3020), [1\_3024](/business-accounts/kyc-verification-codes/sub-errors#1_3024), [1\_3026](/business-accounts/kyc-verification-codes/sub-errors#1_3026), [1\_3027](/business-accounts/kyc-verification-codes/sub-errors#1_3027), [1\_3029](/business-accounts/kyc-verification-codes/sub-errors#1_3029), [1\_3030](/business-accounts/kyc-verification-codes/sub-errors#1_3030), [1\_3031](/business-accounts/kyc-verification-codes/sub-errors#1_3031), [1\_3066](/business-accounts/kyc-verification-codes/sub-errors#1_3066), [1\_3067](/business-accounts/kyc-verification-codes/sub-errors#1_3067) |   |
| []()1\_34          | Image of the ID document didn't meet requirements                        | [1\_3008](/business-accounts/kyc-verification-codes/sub-errors#1_3008), [1\_3010](/business-accounts/kyc-verification-codes/sub-errors#1_3010), [1\_3011](/business-accounts/kyc-verification-codes/sub-errors#1_3011), [1\_3014](/business-accounts/kyc-verification-codes/sub-errors#1_3014), [1\_3036](/business-accounts/kyc-verification-codes/sub-errors#1_3036), [1\_3016](/business-accounts/kyc-verification-codes/sub-errors#1_3016), [1\_3017](/business-accounts/kyc-verification-codes/sub-errors#1_3017), [1\_3018](/business-accounts/kyc-verification-codes/sub-errors#1_3018), [1\_3021](/business-accounts/kyc-verification-codes/sub-errors#1_3021), [1\_3022](/business-accounts/kyc-verification-codes/sub-errors#1_3022), [1\_3023](/business-accounts/kyc-verification-codes/sub-errors#1_3023)                                                                                                                                                 |   |
| []()1\_35          | Individual details didn't match the ID document                          | [1\_3032](/business-accounts/kyc-verification-codes/sub-errors#1_3032), [1\_3033](/business-accounts/kyc-verification-codes/sub-errors#1_3033), [1\_3034](/business-accounts/kyc-verification-codes/sub-errors#1_3034), [1\_3035](/business-accounts/kyc-verification-codes/sub-errors#1_3035), [1\_3025](/business-accounts/kyc-verification-codes/sub-errors#1_3025), [1\_3028](/business-accounts/kyc-verification-codes/sub-errors#1_3028), [1\_3065](/business-accounts/kyc-verification-codes/sub-errors#1_3065)                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_36          | Proof of residency didn't meet requirements                              | [1\_3040](/business-accounts/kyc-verification-codes/sub-errors#1_3040), [1\_3041](/business-accounts/kyc-verification-codes/sub-errors#1_3041), [1\_3042](/business-accounts/kyc-verification-codes/sub-errors#1_3042), [1\_3043](/business-accounts/kyc-verification-codes/sub-errors#1_3043), [1\_3044](/business-accounts/kyc-verification-codes/sub-errors#1_3044)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_37          | Image of the proof of residency didn't meet the requirements             | [1\_3045](/business-accounts/kyc-verification-codes/sub-errors#1_3045)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_38          | Individual details didn't match the proof of residency                   | [1\_3037](/business-accounts/kyc-verification-codes/sub-errors#1_3037), [1\_3038](/business-accounts/kyc-verification-codes/sub-errors#1_3038), [1\_3039](/business-accounts/kyc-verification-codes/sub-errors#1_3039), [1\_3046](/business-accounts/kyc-verification-codes/sub-errors#1_3046)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |   |
| []()1\_39          | Proof of national ID number didn't meet requirements                     | [1\_3047](/business-accounts/kyc-verification-codes/sub-errors#1_3047)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_40          | Image of the proof of national ID number didn't meet the requirements    | [1\_3051](/business-accounts/kyc-verification-codes/sub-errors#1_3051)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_41          | Individual details didn't match the proof of national ID number          | [1\_3048](/business-accounts/kyc-verification-codes/sub-errors#1_3048), [1\_3049](/business-accounts/kyc-verification-codes/sub-errors#1_3049), [1\_3050](/business-accounts/kyc-verification-codes/sub-errors#1_3050)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_42          | Individual details didn't meet the format requirements                   | [1\_3053](/business-accounts/kyc-verification-codes/sub-errors#1_3053), [1\_3054](/business-accounts/kyc-verification-codes/sub-errors#1_3054), [1\_3055](/business-accounts/kyc-verification-codes/sub-errors#1_3055)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_43          | Image of the proof of the individual tax ID didn't meet the requirements | [1\_3056](/business-accounts/kyc-verification-codes/sub-errors#1_3056)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_44          | Proof of the individual tax ID didn't meet requirements                  | [1\_3059](/business-accounts/kyc-verification-codes/sub-errors#1_3059)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_45          | Individual details didn't match the proof of the individual tax ID       | [1\_3060](/business-accounts/kyc-verification-codes/sub-errors#1_3060), [1\_3061](/business-accounts/kyc-verification-codes/sub-errors#1_3061), [1\_3063](/business-accounts/kyc-verification-codes/sub-errors#1_3063)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_46          | Identity couldn't be verified                                            | [1\_3077](/business-accounts/kyc-verification-codes/sub-errors#1_3077)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_47          | Image of the live selfie didn't meet requirements                        | [1\_3078](/business-accounts/kyc-verification-codes/sub-errors#1_3078), [1\_3079](/business-accounts/kyc-verification-codes/sub-errors#1_3079), [1\_3080](/business-accounts/kyc-verification-codes/sub-errors#1_3080)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_48          | Biometric verification couldn't be performed                             | [1\_3075](/business-accounts/kyc-verification-codes/sub-errors#1_3075), [1\_3076](/business-accounts/kyc-verification-codes/sub-errors#1_3076)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |   |

## Organization check

| General error code | Message                                                     | Possible suberrors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| ------------------ | ----------------------------------------------------------- |   |
| []()1\_50          | Organization details couldn't be verified                   | [1\_5000](/business-accounts/kyc-verification-codes/sub-errors#1_5000), [1\_5001](/business-accounts/kyc-verification-codes/sub-errors#1_5001), [1\_5002](/business-accounts/kyc-verification-codes/sub-errors#1_5002), [1\_5003](/business-accounts/kyc-verification-codes/sub-errors#1_5003), [1\_5004](/business-accounts/kyc-verification-codes/sub-errors#1_5004), [1\_5005](/business-accounts/kyc-verification-codes/sub-errors#1_5005), [1\_5006](/business-accounts/kyc-verification-codes/sub-errors#1_5006), [1\_5007](/business-accounts/kyc-verification-codes/sub-errors#1_5007), [1\_5008](/business-accounts/kyc-verification-codes/sub-errors#1_5008), [1\_5009](/business-accounts/kyc-verification-codes/sub-errors#1_5009), [1\_5010](/business-accounts/kyc-verification-codes/sub-errors#1_5010), [1\_5011](/business-accounts/kyc-verification-codes/sub-errors#1_5011), [1\_5012](/business-accounts/kyc-verification-codes/sub-errors#1_5012), [1\_5013](/business-accounts/kyc-verification-codes/sub-errors#1_5013), [1\_5014](/business-accounts/kyc-verification-codes/sub-errors#1_5014), [1\_5015](/business-accounts/kyc-verification-codes/sub-errors#1_5015), [1\_5016](/business-accounts/kyc-verification-codes/sub-errors#1_5016), [1\_5017](/business-accounts/kyc-verification-codes/sub-errors#1_5017), [1\_5018](/business-accounts/kyc-verification-codes/sub-errors#1_5018), [1\_5019](/business-accounts/kyc-verification-codes/sub-errors#1_5019), [1\_5020](/business-accounts/kyc-verification-codes/sub-errors#1_5020), [1\_5025](/business-accounts/kyc-verification-codes/sub-errors#1_5025), [1\_5026](/business-accounts/kyc-verification-codes/sub-errors#1_5026), [1\_5033](/business-accounts/kyc-verification-codes/sub-errors#1_5033), [1\_5036](/business-accounts/kyc-verification-codes/sub-errors#1_5036), [1\_5042](/business-accounts/kyc-verification-codes/sub-errors#1_5042), [1\_5054](/business-accounts/kyc-verification-codes/sub-errors#1_5042), [1\_5055](/business-accounts/kyc-verification-codes/sub-errors#1_5055), [1\_5093](/business-accounts/kyc-verification-codes/sub-errors#1_5093), [1\_5094](/business-accounts/kyc-verification-codes/sub-errors#1_5094), [1\_8000](/business-accounts/kyc-verification-codes/sub-errors#1_8000) |
|                    |                                                             |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| []()1\_51          | Organization details didn't match the document              | [1\_5023](/business-accounts/kyc-verification-codes/sub-errors#1_5023), [1\_5027](/business-accounts/kyc-verification-codes/sub-errors#1_5027), [1\_5028](/business-accounts/kyc-verification-codes/sub-errors#1_5028), [1\_5029](/business-accounts/kyc-verification-codes/sub-errors#1_5029), [1\_5030](/business-accounts/kyc-verification-codes/sub-errors#1_5030), [1\_5031](/business-accounts/kyc-verification-codes/sub-errors#1_5031), [1\_5032](/business-accounts/kyc-verification-codes/sub-errors#1_5032), [1\_5037](/business-accounts/kyc-verification-codes/sub-errors#1_5037), [1\_5041](/business-accounts/kyc-verification-codes/sub-errors#1_5041), [1\_5043](/business-accounts/kyc-verification-codes/sub-errors#1_5043), [1\_5044](/business-accounts/kyc-verification-codes/sub-errors#1_5044), [1\_5045](/business-accounts/kyc-verification-codes/sub-errors#1_5045), [1\_5061](/business-accounts/kyc-verification-codes/sub-errors#1_5061), [1\_5062](/business-accounts/kyc-verification-codes/sub-errors#1_5062), [1\_5063](/business-accounts/kyc-verification-codes/sub-errors#1_5063), [1\_5064](/business-accounts/kyc-verification-codes/sub-errors#1_5064), [1\_5065](/business-accounts/kyc-verification-codes/sub-errors#1_5065), [1\_5066](/business-accounts/kyc-verification-codes/sub-errors#1_5066), [1\_5067](/business-accounts/kyc-verification-codes/sub-errors#1_5067), [1\_8001](/business-accounts/kyc-verification-codes/sub-errors#1_8001)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| []()1\_52          | Registration document didn't meet requirements              | [1\_5021](/business-accounts/kyc-verification-codes/sub-errors#1_5021), [1\_5022](/business-accounts/kyc-verification-codes/sub-errors#1_5022), [1\_5024](/business-accounts/kyc-verification-codes/sub-errors#1_5024), [1\_5035](/business-accounts/kyc-verification-codes/sub-errors#1_5035)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| []()1\_53          | Tax document didn't meet requirements                       | [1\_5038](/business-accounts/kyc-verification-codes/sub-errors#1_5038), [1\_5039](/business-accounts/kyc-verification-codes/sub-errors#1_5039), [1\_5040](/business-accounts/kyc-verification-codes/sub-errors#1_5040)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| []()1\_54          | Proof of address didn't meet requirements                   | [1\_5034](/business-accounts/kyc-verification-codes/sub-errors#1_5034)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| []()1\_55          | Proof of ownership is needed                                | [1\_5048](/business-accounts/kyc-verification-codes/sub-errors#1_5048)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| []()1\_56          | Organization ownership couldn't be verified                 | [1\_5046](/business-accounts/kyc-verification-codes/sub-errors#1_5046), [1\_5047](/business-accounts/kyc-verification-codes/sub-errors#1_5047)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| []()1\_57          | Submitted affiliation document didn't meet the requirements | [1\_5049](/business-accounts/kyc-verification-codes/sub-errors#1_5049), [1\_5051](/business-accounts/kyc-verification-codes/sub-errors#1_5051), [1\_5052](/business-accounts/kyc-verification-codes/sub-errors#1_5052)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| []()1\_58          | VAT document didn't meet requirements                       | [1\_5056](/business-accounts/kyc-verification-codes/sub-errors#1_5056), [1\_5057](/business-accounts/kyc-verification-codes/sub-errors#1_5057), [1\_5058](/business-accounts/kyc-verification-codes/sub-errors#1_5058), [1\_5059](/business-accounts/kyc-verification-codes/sub-errors#1_5059), [1\_5060](/business-accounts/kyc-verification-codes/sub-errors#1_5060)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
|                    |                                                             |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |

## Legal arrangement check

The actual error message will correspond to the specific type of legal arrangement. For example, "`Sole proprietorship` details couldn't be verified."

| General error code | Message                                                                                  | Possible suberrors                                                                                                                                                                                                                                                                                                                                                     |
| ------------------ | ---------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| []()1\_60          | Legal arrangement details couldn't be verified                                           | [1\_6000](/business-accounts/kyc-verification-codes/sub-errors#1_6000), [1\_6001](/business-accounts/kyc-verification-codes/sub-errors#1_6001), [1\_6002](/business-accounts/kyc-verification-codes/sub-errors#1_6002), [1\_6004](/business-accounts/kyc-verification-codes/sub-errors#1_6004), [1\_6005](/business-accounts/kyc-verification-codes/sub-errors#1_6005) |
| []()1\_61          | Constitutional document didn't meet requirements                                         | [1\_6006](/business-accounts/kyc-verification-codes/sub-errors#1_6006), [1\_6009](/business-accounts/kyc-verification-codes/sub-errors#1_6009), [1\_6010](/business-accounts/kyc-verification-codes/sub-errors#1_6010), [1\_6017](/business-accounts/kyc-verification-codes/sub-errors#1_6017)                                                                         |
| []()1\_62          | Legal arrangement details didn't match the constitutional document                       | [1\_6007](/business-accounts/kyc-verification-codes/sub-errors#1_6007), [1\_6008](/business-accounts/kyc-verification-codes/sub-errors#1_6008), [1\_6011](/business-accounts/kyc-verification-codes/sub-errors#1_6011)                                                                                                                                                 |
| []()1\_63          | Legal arrangement's affiliated member's details didn't match the constitutional document | [1\_6034](/business-accounts/kyc-verification-codes/sub-errors#1_6034), [1\_6035](/business-accounts/kyc-verification-codes/sub-errors#1_6035), [1\_6036](/business-accounts/kyc-verification-codes/sub-errors#1_6036), [1\_6037](/business-accounts/kyc-verification-codes/sub-errors#1_6037), [1\_6038](/business-accounts/kyc-verification-codes/sub-errors#1_6038) |

## Bank account check

| General error code | Message                                        | Possible suberrors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |   |
| ------------------ | ---------------------------------------------- |   | - |
| []()1\_70          | Bank account couldn't be verified              | [1\_7000](/business-accounts/kyc-verification-codes/sub-errors#1_7000), [1\_7003](/business-accounts/kyc-verification-codes/sub-errors#1_7003)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |   |
| []()1\_71          | Bank account details couldn't be verified      | [1\_7001](/business-accounts/kyc-verification-codes/sub-errors#1_7001), [1\_7002](/business-accounts/kyc-verification-codes/sub-errors#1_7002), [1\_7004](/business-accounts/kyc-verification-codes/sub-errors#1_7004), [1\_7015](/business-accounts/kyc-verification-codes/sub-errors#1_7015), [1\_7017](/business-accounts/kyc-verification-codes/sub-errors#1_7017), [1\_7020](/business-accounts/kyc-verification-codes/sub-errors#1_7020), [1\_7007](/business-accounts/kyc-verification-codes/sub-errors#1_7007)                                                                                                                                                 |   |
| []()1\_72          | Verification could not be completed            | [1\_1001](/business-accounts/kyc-verification-codes/sub-errors#1_1001)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_73          | Bank account access could not be authenticated |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |   |
| []()1\_74          | Bank statement is needed                       | [1\_7008](/business-accounts/kyc-verification-codes/sub-errors#1_7008)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |   |
| []()1\_75          | Bank statement didn't meet requirements        | [1\_7009](/business-accounts/kyc-verification-codes/sub-errors#1_7009), [1\_7010](/business-accounts/kyc-verification-codes/sub-errors#1_7010), [1\_7012](/business-accounts/kyc-verification-codes/sub-errors#1_7012), [1\_7013](/business-accounts/kyc-verification-codes/sub-errors#1_7013), [1\_7014](/business-accounts/kyc-verification-codes/sub-errors#1_7014), [1\_7018](/business-accounts/kyc-verification-codes/sub-errors#1_7018), [1\_7019](/business-accounts/kyc-verification-codes/sub-errors#1_7019), [1\_7021](/business-accounts/kyc-verification-codes/sub-errors#1_7021), [1\_7022](/business-accounts/kyc-verification-codes/sub-errors#1_7022) |   |
| []()1\_76          | Bank details didn't match the bank document    | [1\_7011](/business-accounts/kyc-verification-codes/sub-errors#1_7011), [1\_7016](/business-accounts/kyc-verification-codes/sub-errors#1_7016)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |   |
| []()1\_77          | The entity is in pending status                |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |   |

## Proof of signatory check

| General error code | Message                                                       | Possible suberrors                                                                                                                                                                                                                                                                             |
| ------------------ | ------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 1\_80              | Proof of signatory missing                                    |                                                                                                                                                                                                                                                                                                |
| 1\_81              | Signatory details didn't match proof of signatory             | [1\_8002](/business-accounts/kyc-verification-codes/sub-errors#1_8002)                                                                                                                                                                                                                         |
| 1\_82              | Proof of signatory didn't meet requirements                   | [1\_8003](/business-accounts/kyc-verification-codes/sub-errors#1_8003), [1\_8004](/business-accounts/kyc-verification-codes/sub-errors#1_8004), [1\_8005](/business-accounts/kyc-verification-codes/sub-errors#1_8005), [1\_8006](/business-accounts/kyc-verification-codes/sub-errors#1_8006) |
| 1\_83              | Signatory details couldn't be verified                        | [1\_8007](/business-accounts/kyc-verification-codes/sub-errors#1_8007), [1\_8008](/business-accounts/kyc-verification-codes/sub-errors#1_8008)                                                                                                                                                 |
| 1\_84              | Proof of director document missing                            |                                                                                                                                                                                                                                                                                                |
| 1\_85              | Proof of director document didn't meet the requirements       | [1\_8013](/business-accounts/kyc-verification-codes/sub-errors#1_8013), [1\_8014](/business-accounts/kyc-verification-codes/sub-errors#1_8014), [1\_8015](/business-accounts/kyc-verification-codes/sub-errors#1_8008)                                                                         |
| 1\_86              | Director details didn't match with proof of director document | [1\_8011](/business-accounts/kyc-verification-codes/sub-errors#1_8011), [1\_8012](/business-accounts/kyc-verification-codes/sub-errors#1_8012)                                                                                                                                                 |
| 1\_87              | Director details couldn't be verified                         |                                                                                                                                                                                                                                                                                                |

## Business line check

| General error code | Message                                          | Possible suberrors                                                                                                                                                                                                                                                                                                                                                     |   |
| ------------------ | ------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | - |
| []()1\_90          | Industry couldn't be verified                    | [1\_9000](/business-accounts/kyc-verification-codes/sub-errors#1_9000), [1\_9001](/business-accounts/kyc-verification-codes/sub-errors#1_9001), [1\_9002](/business-accounts/kyc-verification-codes/sub-errors#1_9002), [1\_9003](/business-accounts/kyc-verification-codes/sub-errors#1_9003)                                                                         |   |
| []()1\_91          | Proof of industry didn't meet requirements       | [1\_9004](/business-accounts/kyc-verification-codes/sub-errors#1_9004), [1\_9005](/business-accounts/kyc-verification-codes/sub-errors#1_9005), [1\_9006](/business-accounts/kyc-verification-codes/sub-errors#1_9006), [1\_9007](/business-accounts/kyc-verification-codes/sub-errors#1_9007), [1\_9008](/business-accounts/kyc-verification-codes/sub-errors#1_9008) |   |
| []()1\_92          | No web address available to perform verification | [1\_9002](/business-accounts/kyc-verification-codes/sub-errors#1_9002)                                                                                                                                                                                                                                                                                                 |   |
| []()1\_93          | Source of funds details couldn’t be verified     | [1\_9009](/business-accounts/kyc-verification-codes/sub-errors#1_9009)                                                                                                                                                                                                                                                                                                 |   |
| []()1\_94          | Proof of funds document didn't meet requirements | [1\_9010](/business-accounts/kyc-verification-codes/sub-errors#1_9010), [1\_9011](/business-accounts/kyc-verification-codes/sub-errors#1_9011), [1\_9012](/business-accounts/kyc-verification-codes/sub-errors#1_9012)                                                                                                                                                 |   |

## Missing data

| General error code | Message                                                             | Remediating action code                                                       |
| ------------------ | ------------------------------------------------------------------- | ----------------------------------------------------------------------------- |
| []()2\_8009        | `individual.firstName` was missing                                  | [2\_102](/business-accounts/kyc-verification-codes/remediating-actions#2_102) |
| []()2\_8011        | `individual.lastName` was missing                                   | [2\_103](/business-accounts/kyc-verification-codes/remediating-actions#2_103) |
| []()2\_8017        | `individual.residentialAddress.country` was missing                 | [2\_104](/business-accounts/kyc-verification-codes/remediating-actions#2_104) |
| []()2\_8018        | `individual.residentialAddress.stateOrProvince` was missing         | [2\_105](/business-accounts/kyc-verification-codes/remediating-actions#2_105) |
| []()2\_8019        | `individual.residentialAddress.street` was missing                  | [2\_106](/business-accounts/kyc-verification-codes/remediating-actions#2_106) |
| []()2\_8020        | `individual.residentialAddress.city` was missing                    | [2\_107](/business-accounts/kyc-verification-codes/remediating-actions#2_107) |
| []()2\_8021        | `individual.residentialAddress.postalCode` was missing              | [2\_108](/business-accounts/kyc-verification-codes/remediating-actions#2_108) |
| []()2\_8022        | `individual.residentialAddress.street2` was missing                 | [2\_109](/business-accounts/kyc-verification-codes/remediating-actions#2_109) |
| []()2\_8025        | `individual.nationality` was missing                                | [2\_110](/business-accounts/kyc-verification-codes/remediating-actions#2_110) |
| []()2\_8028        | `individual.birthData.dateOfBirth` was missing                      | [2\_112](/business-accounts/kyc-verification-codes/remediating-actions#2_112) |
| []()2\_8030        | `bankAccount.iban` was missing                                      | [2\_113](/business-accounts/kyc-verification-codes/remediating-actions#2_113) |
| []()2\_8032        | `bankAccount.accountNumber` was missing                             | [2\_114](/business-accounts/kyc-verification-codes/remediating-actions#2_114) |
| []()2\_8036        | `bankAccount` was missing                                           | [2\_115](/business-accounts/kyc-verification-codes/remediating-actions#2_115) |
| []()2\_8037        | `bankStatement` was missing                                         | [1\_703](/business-accounts/kyc-verification-codes/remediating-actions#1_703) |
| []()2\_8038        | `bankAccount.branchCode` was missing                                | [2\_116](/business-accounts/kyc-verification-codes/remediating-actions#2_116) |
| []()2\_8043        | `organization.registrationNumber` was missing                       | [2\_117](/business-accounts/kyc-verification-codes/remediating-actions#2_117) |
| []()2\_8044        | `soleProprietorship.registrationNumber` was missing                 | [2\_189](/business-accounts/kyc-verification-codes/remediating-actions#2_189) |
| []()2\_8045        | `organization.taxId` was missing                                    | [2\_118](/business-accounts/kyc-verification-codes/remediating-actions#2_118) |
| []()2\_8052        | `documents.attachment` was missing                                  | [2\_119](/business-accounts/kyc-verification-codes/remediating-actions#2_119) |
| []()2\_8058        | `individual.name` was missing                                       | [2\_120](/business-accounts/kyc-verification-codes/remediating-actions#2_120) |
| []()2\_8059        | `individual.birthData` was missing                                  | [2\_121](/business-accounts/kyc-verification-codes/remediating-actions#2_121) |
| []()2\_8060        | `individual.identificationData` was missing                         | [2\_101](/business-accounts/kyc-verification-codes/remediating-actions#2_101) |
| []()2\_8062        | `individual.residentialAddress` was missing                         | [2\_122](/business-accounts/kyc-verification-codes/remediating-actions#2_122) |
| []()2\_8064        | `UBO through ownership` was missing                                 | [2\_123](/business-accounts/kyc-verification-codes/remediating-actions#2_123) |
| []()2\_8067        | `Signatory` was missing                                             | [2\_124](/business-accounts/kyc-verification-codes/remediating-actions#2_124) |
| []()2\_8069        | `organization.type` was missing                                     | [2\_125](/business-accounts/kyc-verification-codes/remediating-actions#2_125) |
| []()2\_8071        | `Identity document` was missing                                     | [1\_301](/business-accounts/kyc-verification-codes/remediating-actions#1_301) |
| []()2\_8076        | `Drivers license` was missing                                       | [2\_127](/business-accounts/kyc-verification-codes/remediating-actions#2_127) |
| []()2\_8077        | `Front image of drivers license` was missing.                       | [2\_128](/business-accounts/kyc-verification-codes/remediating-actions#2_128) |
| []()2\_8078        | `Back image of drivers license` was missing                         | [2\_129](/business-accounts/kyc-verification-codes/remediating-actions#2_129) |
| []()2\_8079        | `Identity card` was missing                                         | [1\_301](/business-accounts/kyc-verification-codes/remediating-actions#1_301) |
| []()2\_8080        | `Back image of identity card` was missing                           | [2\_131](/business-accounts/kyc-verification-codes/remediating-actions#2_131) |
| []()2\_8081        | `Front image of identity card` was missing.                         | [2\_130](/business-accounts/kyc-verification-codes/remediating-actions#2_130) |
| []()2\_8082        | `individual.identificationData.number` was missing                  | [2\_101](/business-accounts/kyc-verification-codes/remediating-actions#2_101) |
| []()2\_8085        | `organization.legalName` was missing                                | [2\_132](/business-accounts/kyc-verification-codes/remediating-actions#2_132) |
| []()2\_8086        | `organization.doingBusinessAs` was missing                          | [2\_133](/business-accounts/kyc-verification-codes/remediating-actions#2_133) |
| []()2\_8087        | `Legal representative` was missing.                                 | [2\_221](/business-accounts/kyc-verification-codes/remediating-actions#2_221) |
| []()2\_8100        | `VAT document` was missing                                          | [2\_134](/business-accounts/kyc-verification-codes/remediating-actions#2_134) |
| []()2\_8107        | `Proof of residency` was missing                                    | [1\_304](/business-accounts/kyc-verification-codes/remediating-actions#1_304) |
| []()2\_8108        | `Continuous payout entity` was missing                              | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8109        | `Full affiliation proof` was missing                                | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8129        | `Name` was missing                                                  | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8131        | `Type` was missing                                                  | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8138        | `Passport` was missing                                              | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8139        | `Proof of national ID number` was missing                           | [1\_307](/business-accounts/kyc-verification-codes/remediating-actions#1_307) |
| []()2\_8140        | `Proof of address` was missing                                      | [1\_505](/business-accounts/kyc-verification-codes/remediating-actions#1_505) |
| []()2\_8141        | `Registration document` was missing                                 | [2\_137](/business-accounts/kyc-verification-codes/remediating-actions#2_137) |
| []()2\_8142        | `email` was missing                                                 | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8148        | `individual.identificationData.type` was missing                    | [2\_139](/business-accounts/kyc-verification-codes/remediating-actions#2_139) |
| []()2\_8149        | `individual.email` was missing                                      | [2\_152](/business-accounts/kyc-verification-codes/remediating-actions#2_152) |
| []()2\_8150        | `phone.number` was missing                                          | [2\_153](/business-accounts/kyc-verification-codes/remediating-actions#2_153) |
| []()2\_8151        | `phone.type` was missing                                            | [2\_154](/business-accounts/kyc-verification-codes/remediating-actions#2_154) |
| []()2\_8152        | `phone.countryCode` was missing                                     | [2\_155](/business-accounts/kyc-verification-codes/remediating-actions#2_155) |
| []()2\_8153        | `entityAssociation.jobTitle` was missing                            | [2\_156](/business-accounts/kyc-verification-codes/remediating-actions#2_156) |
| []()2\_8154        | `bankAccount.accountType` was missing                               | [2\_140](/business-accounts/kyc-verification-codes/remediating-actions#2_140) |
| []()2\_8155        | `bankAccount.bankBicSwift` was missing                              | [2\_141](/business-accounts/kyc-verification-codes/remediating-actions#2_141) |
| []()2\_8156        | `bankAccount.bankCity` was missing                                  | [2\_142](/business-accounts/kyc-verification-codes/remediating-actions#2_142) |
| []()2\_8157        | `bankAccount.bankCode` was missing                                  | [2\_143](/business-accounts/kyc-verification-codes/remediating-actions#2_143) |
| []()2\_8158        | `bankAccount.bankName` was missing                                  | [2\_144](/business-accounts/kyc-verification-codes/remediating-actions#2_144) |
| []()2\_8159        | `bankAccount.checkCode` was missing.                                | [2\_145](/business-accounts/kyc-verification-codes/remediating-actions#2_145) |
| []()2\_8161        | `bankAccount.currencyCode` was missing                              | [2\_147](/business-accounts/kyc-verification-codes/remediating-actions#2_147) |
| []()2\_8162        | `proofOfOrganizationTaxInfo` was missing                            | [1\_503](/business-accounts/kyc-verification-codes/remediating-actions#1_503) |
| []()2\_8163        | `sourceOfFunds` was missing                                         | [2\_159](/business-accounts/kyc-verification-codes/remediating-actions#2_159) |
| []()2\_8164        | `businessLine.sourceOfFunds.type` was missing                       | [2\_160](/business-accounts/kyc-verification-codes/remediating-actions#2_160) |
| []()2\_8165        | `businessLine.sourceOfFunds.dateOfFundsReceived` was missing        | [2\_161](/business-accounts/kyc-verification-codes/remediating-actions#2_161) |
| []()2\_8166        | `businessLine.sourceOfFunds.dateOfSourceEvent` was missing          | [2\_162](/business-accounts/kyc-verification-codes/remediating-actions#2_162) |
| []()2\_8167        | `businessLine.sourceOfFunds.purpose` was missing                    | [2\_163](/business-accounts/kyc-verification-codes/remediating-actions#2_163) |
| []()2\_8168        | `businessLine.sourceOfFunds.adyenProcessedFunds` was missing        | [2\_164](/business-accounts/kyc-verification-codes/remediating-actions#2_164) |
| []()2\_8169        | `businessLine.sourceOfFunds.cryptocurrencyExchange` was missing     | [2\_165](/business-accounts/kyc-verification-codes/remediating-actions#2_165) |
| []()2\_8170        | `businessLine.sourceOfFunds.description` was missing                | [2\_166](/business-accounts/kyc-verification-codes/remediating-actions#2_166) |
| []()2\_8171        | `businessLine.sourceOfFunds.relationship` was missing               | [2\_167](/business-accounts/kyc-verification-codes/remediating-actions#2_167) |
| []()2\_8173        | `businessLine.sourceOfFunds.amount` was missing                     | [2\_169](/business-accounts/kyc-verification-codes/remediating-actions#2_169) |
| []()2\_8174        | `taxInformation` was missing                                        | [2\_170](/business-accounts/kyc-verification-codes/remediating-actions#2_170) |
| []()2\_8175        | `taxInformation.number` was missing                                 | [2\_170](/business-accounts/kyc-verification-codes/remediating-actions#2_170) |
| []()2\_8176        | `taxInformation.type` was missing                                   | [2\_171](/business-accounts/kyc-verification-codes/remediating-actions#2_171) |
| []()2\_8177        | `taxInformation.country` was missing                                | [2\_172](/business-accounts/kyc-verification-codes/remediating-actions#2_172) |
| []()2\_8178        | `proofOfIndividualTaxId` was missing                                | [2\_173](/business-accounts/kyc-verification-codes/remediating-actions#2_173) |
| []()2\_8179        | `vatNumber` was missing                                             | [2\_174](/business-accounts/kyc-verification-codes/remediating-actions#2_174) |
| []()2\_8180        | `vatDocument` was missing                                           | [2\_175](/business-accounts/kyc-verification-codes/remediating-actions#2_175) |
| []()2\_8181        | `industryCode` was missing                                          | [2\_176](/business-accounts/kyc-verification-codes/remediating-actions#2_176) |
| []()2\_8182        | `channel` was missing                                               | [2\_177](/business-accounts/kyc-verification-codes/remediating-actions#2_177) |
| []()2\_8183        | `webAddress` was missing                                            | [2\_178](/business-accounts/kyc-verification-codes/remediating-actions#2_178) |
| []()2\_8184        | `taxReportingClassification` was missing                            | [2\_179](/business-accounts/kyc-verification-codes/remediating-actions#2_179) |
| []()2\_8185        | `taxReportingClassification.type` was missing                       | [2\_180](/business-accounts/kyc-verification-codes/remediating-actions#2_180) |
| []()2\_8186        | `taxReportingClassification.businessType` was missing               | [2\_181](/business-accounts/kyc-verification-codes/remediating-actions#2_181) |
| []()2\_8187        | `taxReportingClassification.mainSourceOfIncome` was missing         | [2\_182](/business-accounts/kyc-verification-codes/remediating-actions#2_182) |
| []()2\_8188        | `taxReportingClassification.financialInstitutionNumber` was missing | [2\_183](/business-accounts/kyc-verification-codes/remediating-actions#2_183) |
| []()2\_8189        | `UBO through control` was missing                                   | [2\_151](/business-accounts/kyc-verification-codes/remediating-actions#2_151) |
| []()2\_8190        | `businessLine` was missing                                          | [2\_136](/business-accounts/kyc-verification-codes/remediating-actions#2_136) |
| []()2\_8191        | `businessLine` was missing                                          | [2\_136](/business-accounts/kyc-verification-codes/remediating-actions#2_136) |
| []()2\_8192        | `constitutional document` to perform verification was missing       | [2\_184](/business-accounts/kyc-verification-codes/remediating-actions#2_184) |
| []()2\_8193        | `director` was missing                                              | [2\_185](/business-accounts/kyc-verification-codes/remediating-actions#2_185) |
| []()2\_8194        | `settlor` was missing                                               | [2\_186](/business-accounts/kyc-verification-codes/remediating-actions#2_186) |
| []()2\_8195        | `definedBeneficiary` was missing                                    | [2\_187](/business-accounts/kyc-verification-codes/remediating-actions#2_187) |
| []()2\_8196        | `proofOfOwnership` document to perform verification was missing     | [2\_188](/business-accounts/kyc-verification-codes/remediating-actions#2_188) |
| []()2\_8197        | `secondaryPartner` was missing                                      | [2\_190](/business-accounts/kyc-verification-codes/remediating-actions#2_190) |
| []()2\_8198        | Proof of industry to perform verification was missing               | [1\_900](/business-accounts/kyc-verification-codes/remediating-actions#1_900) |
| []()2\_8199        | `organization.dateOfIncorporation` was missing                      | [2\_191](/business-accounts/kyc-verification-codes/remediating-actions#2_191) |
| []()2\_8200        | `soleProprietorship.dateOfIncorporation` was missing                | [2\_192](/business-accounts/kyc-verification-codes/remediating-actions#2_192) |
| []()2\_8201        | `undefinedBeneficiary` was missing                                  | [2\_193](/business-accounts/kyc-verification-codes/remediating-actions#2_193) |
| []()2\_8202        | `organization.registeredAddress.postalCode` was missing             | [2\_194](/business-accounts/kyc-verification-codes/remediating-actions#2_194) |
| []()2\_8203        | `organization.economicSector` was missing                           | [2\_905](/business-accounts/kyc-verification-codes/remediating-actions#2_905) |
| []()2\_8204        | `organization.globalLegalEntityIdentifier` was missing              | [2\_909](/business-accounts/kyc-verification-codes/remediating-actions#2_909) |
| []()2\_8205        | `organization.stockData` was missing                                | [2\_903](/business-accounts/kyc-verification-codes/remediating-actions#2_903) |
| []()2\_8206        | `organization.stockData.marketIdentifier` was missing               | [2\_148](/business-accounts/kyc-verification-codes/remediating-actions#2_148) |
| []()2\_8207        | `organization.stockData.stockNumber` was missing                    | [2\_149](/business-accounts/kyc-verification-codes/remediating-actions#2_149) |
| []()2\_8208        | `organization.stockData.tickerSymbol` was missing                   | [2\_150](/business-accounts/kyc-verification-codes/remediating-actions#2_150) |
| []()2\_8209        | Proof of signatory was missing                                      | [1\_800](/business-accounts/kyc-verification-codes/remediating-actions#1_800) |
| []()2\_8210        | Live selfie was missing                                             | [2\_215](/business-accounts/kyc-verification-codes/remediating-actions#2_215) |
| []()2\_8211        | `organization.registeredAddress.country` was missing                | [2\_196](/business-accounts/kyc-verification-codes/remediating-actions#2_196) |
| []()2\_8212        | `organization.principalPlaceOfBusiness.country` was missing         | [2\_195](/business-accounts/kyc-verification-codes/remediating-actions#2_195) |
| []()2\_8213        | `organization.registeredAddress.stateOrProvince` was missing        | [2\_198](/business-accounts/kyc-verification-codes/remediating-actions#2_198) |
| []()2\_8214        | `organization.principalPlaceOfBusiness.stateOrProvince` was missing | [2\_197](/business-accounts/kyc-verification-codes/remediating-actions#2_197) |
| []()2\_8215        | `organization.registeredAddress.street` was missing                 | [2\_206](/business-accounts/kyc-verification-codes/remediating-actions#2_206) |
| []()2\_8216        | `organization.principalPlaceOfBusiness.street` was missing          | [2\_199](/business-accounts/kyc-verification-codes/remediating-actions#2_199) |
| []()2\_8217        | `organization.registeredAddress.city` was missing                   | [2\_208](/business-accounts/kyc-verification-codes/remediating-actions#2_208) |
| []()2\_8218        | `organization.principalPlaceOfBusiness.city` was missing            | [2\_207](/business-accounts/kyc-verification-codes/remediating-actions#2_207) |
| []()2\_8219        | `organization.principalPlaceOfBusiness.postalCode` was missing      | [2\_209](/business-accounts/kyc-verification-codes/remediating-actions#2_209) |
| []()2\_8220        | `organization.registeredAddress.street2` was missing                | [2\_210](/business-accounts/kyc-verification-codes/remediating-actions#2_210) |
| []()2\_8221        | `organization.principalPlaceOfBusiness.street2` was missing         | [2\_211](/business-accounts/kyc-verification-codes/remediating-actions#2_211) |
| []()2\_8222        | `trust.description` was missing                                     | [2\_212](/business-accounts/kyc-verification-codes/remediating-actions#2_212) |
| []()2\_8223        | `taxInformation` from the `registeredAddress.country` was missing   | [2\_213](/business-accounts/kyc-verification-codes/remediating-actions#2_213) |
| []()2\_8224        | Proof of funding or wealth source was missing                       | [2\_214](/business-accounts/kyc-verification-codes/remediating-actions#2_214) |
| []()2\_8225        | Institutional sector was missing                                    | [2\_910](/business-accounts/kyc-verification-codes/remediating-actions#2_910) |
| []()2\_8226        | Legal form was missing                                              | [2\_906](/business-accounts/kyc-verification-codes/remediating-actions#2_906) |
| []()2\_8227        | Status of legal proceedings was missing                             | [2\_907](/business-accounts/kyc-verification-codes/remediating-actions#2_907) |
| []()2\_8228        | Date of initiation of legal proceedings was missing                 | [2\_908](/business-accounts/kyc-verification-codes/remediating-actions#2_908) |
| []()2\_8229        | Head office indicator was missing                                   | [2\_911](/business-accounts/kyc-verification-codes/remediating-actions#2_911) |
| []()2\_8230        | CNAE Number was missing                                             | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8231        | `businessLine` was missing                                          | [2\_136](/business-accounts/kyc-verification-codes/remediating-actions#2_136) |
| []()2\_8232        | E-invoicing code was missing                                        | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8233        | `Proof of relationship` was missing                                 | [2\_222](/business-accounts/kyc-verification-codes/remediating-actions#2_222) |
| []()2\_8234        | `organization.countryOfGoverningLaw` was missing                    | [2\_223](/business-accounts/kyc-verification-codes/remediating-actions#2_223) |
| []()2\_8235        | Legal Form Description was missing                                  | [1\_100](/business-accounts/kyc-verification-codes/remediating-actions#1_100) |
| []()2\_8236        | Proof of director was missing.                                      | [1\_803](/business-accounts/kyc-verification-codes/remediating-actions#1_803) |
| []()2\_8237        | `taxInformation` or `legalArrangement` was missing                  | [2\_224](/business-accounts/kyc-verification-codes/remediating-actions#2_224) |
| []()2\_8238        | Financial report was missing                                        | [2\_225](/business-accounts/kyc-verification-codes/remediating-actions#2_225) |
| []()2\_8239        | Number of employees was missing                                     | [2\_226](/business-accounts/kyc-verification-codes/remediating-actions#2_226) |
| []()2\_8240        | Balance sheet total was missing                                     | [2\_227](/business-accounts/kyc-verification-codes/remediating-actions#2_227) |
| []()2\_8241        | Annual turnover was missing                                         | [2\_228](/business-accounts/kyc-verification-codes/remediating-actions#2_228) |
| []()2\_8242        | `businessLine.sourceOfFunds.annualTurnover` was missing.            | [2\_229](/business-accounts/kyc-verification-codes/remediating-actions#2_229) |
| []()2\_8243        | `businessLine.sourceOfFunds.originatorLegalEntityId` was missing.   | [2\_230](/business-accounts/kyc-verification-codes/remediating-actions#2_230) |
| []()2\_8244        | `businessLine.sourceOfFunds.financiers` was missing.                | [2\_231](/business-accounts/kyc-verification-codes/remediating-actions#2_231) |
| []()2\_8245        | `businessLine.sourceOfFunds.website` was missing.                   | [2\_232](/business-accounts/kyc-verification-codes/remediating-actions#2_232) |
| []()2\_8246        | `legalArrangement.doingBusinessAs` was missing.                     | [2\_233](/business-accounts/kyc-verification-codes/remediating-actions#2_233) |
| []()2\_8247        | `organization.support.email` was missing.                           | [2\_234](/business-accounts/kyc-verification-codes/remediating-actions#2_234) |
| []()2\_8248        | `individual.support.email was missing` was missing.                 | [2\_235](/business-accounts/kyc-verification-codes/remediating-actions#2_235) |
| []()2\_8249        | `organization.support.phone.number` was missing.                    | [2\_236](/business-accounts/kyc-verification-codes/remediating-actions#2_236) |
| []()2\_8250        | `individual.support.phone.number` was missing.                      | [2\_237](/business-accounts/kyc-verification-codes/remediating-actions#2_237) |
| []()2\_8251        | Financial report currency was missing.                              | [2\_228](/business-accounts/kyc-verification-codes/remediating-actions#2_228) |
| []()2\_8252        | Proof of identity verification report was missing.                  | [2\_239](/business-accounts/kyc-verification-codes/remediating-actions#2_239) |
| []()2\_8253        | Additional due diligence was missing.                               | [2\_240](/business-accounts/kyc-verification-codes/remediating-actions#2_240) |
| []()2\_8254        | Business line and activity verification was missing.                | [2\_241](/business-accounts/kyc-verification-codes/remediating-actions#2_241) |
| []()2\_8255        | Credit underwriting document was missing.                           | [2\_242](/business-accounts/kyc-verification-codes/remediating-actions#2_242) |

## Missing contracts

| General error code | Message                                 | Remediating action code                                                       |
| ------------------ | --------------------------------------- | ----------------------------------------------------------------------------- |
| []()2\_901         | PCI forms are not signed                | [2\_901](/business-accounts/kyc-verification-codes/remediating-actions#2_901) |
| []()2\_902         | Terms Of Service forms are not accepted | [2\_902](/business-accounts/kyc-verification-codes/remediating-actions#2_902) |
| []()2\_904         | Integration is not fully implemented    | [2\_904](/business-accounts/kyc-verification-codes/remediating-actions#2_904) |

### Data review errors

| General error code | Message                    | Remediating action code                                                       |
| ------------------ | -------------------------- | ----------------------------------------------------------------------------- |
| []()3\_10          | Review of data is required | [3\_100](/business-accounts/kyc-verification-codes/remediating-actions#3_100) |

## General verification errors array example

**Example problems array**

```json
{
  ...
  "problems": [
    {
      "entity": {
        "id": "LE00000000000000000000001",
        "type": "LegalEntity"
      },
      "verificationErrors": [
        {
          "code": "1_30",
          "message": "Individual details couldn't be verified",
          "{hint:Sent when there is a common remediating action}remediatingActions{/hint}": [
            {
              "code": "1_300",
              "message": "Update individual details"
            }
          ],
          "subErrors": [...]
        }
      ]
    }
  ]
}
```
