---
title: "Manage payment methods in your account"
description: "Learn how to add and manage payment methods in your merchant account."
url: "https://docs.adyen.com/payment-methods/add-payment-methods"
source_url: "https://docs.adyen.com/payment-methods/add-payment-methods.md"
canonical: "https://docs.adyen.com/payment-methods/add-payment-methods"
last_modified: "2024-12-25T17:51:00+01:00"
language: "en"
---

# Manage payment methods in your account

Learn how to add and manage payment methods in your merchant account.

[View source](/payment-methods/add-payment-methods.md)

You can request and manage the payment methods your user can accept in your Customer Area. After we receive the request, we will contact you if there are additional requirements before we can add it to your account.

## Requirements

Before you begin, take into account the following requirements, limitations, and preparations.

| Requirement                                     | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| ----------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Integration type**                            | You must have an [online payments integration and a checkout UI](/online-payments/build-your-integration) with Adyen.                                                                                                                                                                                                                                                                                                                                                                                                         |
| **[Customer Area roles](/account/user-roles)**  | Make sure that you have the following role:- **Change payment methods**                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **[Webhooks](/development-resources/webhooks)** | Subscribe to the following webhooks:- **Payment method webhook**                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Limitations**                                 | * It may take some time for the payment method to become available due to external factors. Payment methods typically appear within a day. To avoid delays, we recommend requesting payment methods at least one day before the business opens.
* The currency of payment methods is set by default and depends on the specific payment method type. If your implementation is different and you need to change the currency, contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other). |
|                                                 |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |

## Add payment methods

You can request payment methods to be added to your merchant account in your [test Customer Area](https://ca-test.adyen.com/) or [live Customer Area](https://ca-live.adyen.com/).

1. In your Customer Area, switch to your merchant account.
2. Go to **Settings** > **Payment methods**.
3. Select **Request payment methods** to view all available payment methods.
4. Use the dropdown lists to filter payment methods by location and type.
5. Select the payment method(s) you want to request for your merchant account.
6. Select **Add**.
7. Apply the payment method(s) to **This merchant account**.
8. If prompted, fill in the required information.
9. Review your requests.
10. Select **Submit request**.

## Webhooks

Because adding a payment method to your user's store is an asynchronous process, we recommend that you subscribe to the [Management webhooks](https://docs.adyen.com/api-explorer/ManagementNotification/latest/overview) in your [Customer Area](https://ca-test.adyen.com/).

After the payment method has been added to your store, Adyen sends a [paymentMethod.created](https://docs.adyen.com/api-explorer/ManagementNotification/latest/post/paymentMethod.created) webhook.

Here is an example of the webhook you receive after adding **Visa** to your payment methods:

**Visa payment method created**

```json
{
  "createdAt": "2023-05-24T14:59:11+01:00",
  "data": {
    "id": "PM00000000000000000000001",
    "merchantId": "MERCHANT_ACCOUNT",
    "result": "SUCCESS",
    "storeId": "ST00000000000000000000001",
    "type": "visa"
  },
  "environment": "test",
  "type": "paymentMethod.created"
}
```

## Troubleshooting

If you see an error message immediately after selecting **Submit request**, review and correct the information before resubmitting.

In rare cases, something may go wrong after submission, and the request does not go through. If you are not subscribed to webhooks, you will not receive an automated failure alert. If this happens, you must wait 24 hours before trying again.

## View payment methods

1. In your [Customer Area](https://ca-test.adyen.com/), switch to your merchant account.
2. Go to **Settings** > **Payment methods**.\
   All payment methods configured for your merchant account are listed in the dynamic table.
3. You can choose which payment methods to display by using filters and configuring table columns.
4. To view all the details of a specific payment method, select its name in the overview table.\
   A side panel opens, displaying all its details.

## Activate or deactivate payment methods

1. In your [Customer Area](https://ca-test.adyen.com/), switch to your merchant account.
2. Go to **Settings** > **Payment methods**.
3. Select the checkbox next to the payment method(s) whose status you want to change.
4. Select **More actions**, then choose **Activate** or **Deactivate**.

Payment methods set to **Inactive** and unused for **90 days** are automatically deleted.

## Change payment method country/region settings

1. In your [Customer Area](https://ca-test.adyen.com/), switch to your merchant account.

2. Go to **Settings** > **Payment methods**.

3. Select the payment method(s) you want to update.

4. To change the country or region where you want the payment method(s) to be available, select **Edit** > **Country/Region**.

   1. Select the new country or region from the dropdown list.
   2. Choose **ANY** if you don't want to place any restrictions on its availability.
