---
title: "Generate and download reports manually"
description: "Learn how to generate and download Adyen reports manually."
url: "https://docs.adyen.com/reporting/manually-get-reports"
source_url: "https://docs.adyen.com/reporting/manually-get-reports.md"
canonical: "https://docs.adyen.com/reporting/manually-get-reports"
last_modified: "2022-07-13T12:06:00+02:00"
language: "en"
---

# Generate and download reports manually

Learn how to generate and download Adyen reports manually.

[View source](/reporting/manually-get-reports.md)

Find the reports that are available to you in your [Customer Area](https://ca-test.adyen.com/). A report can be available for the [company account](/account/account-structure#company-account), the [merchant account](/account/account-structure#merchant-accounts), or for both. Starting Jan 13, 2024, reports are only kept for two years from the date they were generated. If you require access to a report that is older than two years, you need to regenerate it in your Customer Area.

Note that this retention policy does not apply to invoices. All invoices are available indefinitely.

You can also [automatically get reports](/reporting/automatically-get-reports).

## Manually generate and download a report

You need the **Merchant Report** [user role](/account/user-roles).

To generate and download a report:

1. In your [Customer Area](https://ca-test.adyen.com/), go to **Reports** in the left navigation.

2. Under **Report overview**, you can select a report category from the drop-down menu or enter the name of a specific report in the **Search** bar. By default, **All reports** is selected.

3. From the list of reports, select the report you want to access under the **Name** column.

4. Select **Manage report**. This gives you the option to generate the report automatically or manually. Select **Manual (generate once)**.

5. Configure additional report settings. Select the additional options from the pop-up window. The options depend on the type of report you are generating, for example, **Date range** or **File type**.

6. Select **Generate report**. You will see a pop-up message that says **Report is successfully queued** at the top of your screen.

   Your report may take several hours to generate, depending on its size. Some delays may also be caused by a high number of merchants generating reports at the same time.

7. Select the name of the report you generated. Under **Generated reports**, select the one you want to download.

## See also

* [Automatically get reports](/reporting/automatically-get-reports)
* [Time zone setting](/reporting/time-zone-setting)
